Page 1 of 1

Losing logon.

Posted: Sun Jun 19, 2005 8:51 am
by TheSkeptic
I thought I posted this already, but it isn't here.

Scenario:
On PC with Windows XP Pro (Second Edition) and AOL 9.0.

Go to Cathelp and logon (automatically.)

Go to any forum and read/post messages.

Click on Forums Forum Index at top to return to Index.

On reaching Index I am no longer Logged on and have to logon again.

What is going on here? Can this be fixed.

Notice: I do not see this problem when logged on using the Mac under OS 9.4 and AOL 5.0

Re: Losing logon.

Posted: Sun Jun 19, 2005 10:09 am
by Traci
Have you made any recent changes to your settings or cache, firewall or antivirus programs? (would be a good idea to check for viruses)

Otherwise, try using login without the "automatic" feature.

Re: Losing logon.

Posted: Sun Jun 19, 2005 10:29 am
by Ash
It sometimes shows me my own post marked as 'unread'. That's also weird.

Re: Losing logon.

Posted: Sun Jun 19, 2005 10:33 am
by Traci
What do you mean, Ash, your post will be highlighted until you click on it.

Re: Losing logon.

Posted: Sun Jun 19, 2005 12:13 pm
by Ash
Usually when I reply to a post and return to the main page, it doesn't show red for 'new post'. But sometimes it shows red (new post) for the reply I myself have just posted.

Re: Losing logon.

Posted: Sun Jun 19, 2005 6:46 pm
by Traci
When you reply, it's a new post, and therefore will be highlighted, until you click on or read it.

Re: Losing logon.

Posted: Sun Jun 19, 2005 6:58 pm
by Traci
Sorry, I should elaborate, when you are logged in, if you post, your session will automatically mark it read. I wonder if someone posted directly after you, or if there was a post in the forum you had not yet read, that's the only reason it should have been highlighted.

Re: Losing logon.

Posted: Mon Jun 20, 2005 1:16 am
by Ash
No, I'm positive there was nobody posting after me and no old unread posts. I checked cause I was puzzled; it happened two or three times. Maybe it had to do with problems with IE I had and losing the cookies?

Never mind, it's not a problem, just thought I mention it in case something is wrong with the settings on the site itself.

Re: Losing logon.

Posted: Mon Jun 20, 2005 10:40 pm
by TheSkeptic
No changes in settings. Same Antivirus program I have been running, with weekly updates of descriptions and occassionally they update a DLL or otther part of the program. even more rarely they update the whole program.

Re: Losing logon.

Posted: Tue Jun 21, 2005 2:14 am
by Traci
Try clearing your cache and cookies, then restart your browser. I'm at a loss on what to do further than that :(